Compass Education incident
Portal Issues impacting multiple PODs
Major
Resolved after 10 minutes, affecting Supporting Services (Payment Services) and Supporting Services (Kiosk Services) and 1 more, on May 20, 2026.
This incident has been resolved.
Affected components
Supporting Services (Payment Services)Supporting Services (Kiosk Services)Compass - Availability Group - BN1 (School Portals)Supporting Services (Compass Website)Compass - Availability Group - BN1 (Communication Services)Supporting Services (CompassPay )Compass - Availability Group - BN1 (Authentication Services)Supporting Services (Phone Support )Compass - Availability Group - BN1 (Data Import Services)Compass - Availability Group - ME1PD01 (School Portals)
Update timeline
- investigating May 20, 2026, 10:59 PM UTC
We are currently investigating this incident.
- resolved May 20, 2026, 11:09 PM UTC
This incident has been resolved.
- resolved May 21, 2026, 12:09 AM UTC
This incident has been resolved.
Your product runs on more than Compass Education
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services