Compass Education incident

Identified performance issues

Major Ongoing

Compass Education is currently experiencing a major incident affecting Compass - Availability Group - ME1PD01 (School Portals) and Compass - Availability Group - ME1PD02 (School Portals) and 1 more component, which began 48 min ago. The vendor's full update timeline is below.

Started
May 20, 2026, 10:59 PM UTC
Resolved
Ongoing
Duration
● 48m
Detected by Pingoru
May 20, 2026, 10:59 PM UTC

Affected components

Compass - Availability Group - ME1PD01 (School Portals)Compass - Availability Group - ME1PD02 (School Portals)Compass - Availability Group - ME1PD01 (Communication Services)Compass - Availability Group - ME1PD01 (Authentication Services)Compass - Availability Group - ME1PD02 (Communication Services)Compass - Availability Group - ME1PD03 (School Portals)Compass - Availability Group - ME1PD07 (School Portals)Compass - Availability Group - ME1PD01 (Data Import Services)Compass - Availability Group - ME1PD02 (Authentication Services)Compass - Availability Group - ME1PD03 (Communication Services)

Update timeline

  1. investigating May 20, 2026, 10:59 PM UTC

    We are currently investigating this incident.

  2. resolved May 20, 2026, 11:10 PM UTC

    This incident has been resolved.