Compass Education incident

Identified performance issues

Major

Resolved after 43 minutes, affecting Compass - Availability Group - ME1PD07 (School Portals) and Compass - Availability Group - ME1PD08 (School Portals) and 1 more, on September 30, 2026.

identified Sep 30, 2026, 09:31 PM UTC

We are continuing to work on a fix for this incident.

Started
Sep 30, 2026, 09:31 PM UTC
Resolved
Sep 30, 2026, 10:15 PM UTC
Duration
43m
Detected by Pingoru
Sep 30, 2026, 09:31 PM UTC

Affected components

Compass - Availability Group - ME1PD07 (School Portals)Compass - Availability Group - ME1PD08 (School Portals)Compass - Availability Group - ME1PD07 (Communication Services)Compass - Availability Group - ME1PD08 (Communication Services)Compass - Availability Group - ME1PD07 (Data Import Services)Compass - Availability Group - ME1PD10 (School Portals)Compass - Availability Group - ME1PD08 (Data Import Services)Compass - Availability Group - ME1PD10 (Communication Services)Compass - Availability Group - ME1PD07 (Authentication Services)Compass - Availability Group - ME1PD11 (School Portals )

Update timeline

  1. identified Sep 30, 2026, 09:31 PM UTC

    We are continuing to work on a fix for this incident.

  2. resolved Sep 30, 2026, 10:15 PM UTC

    This incident has been resolved.

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