CompanyCam incident
Issues creating Projects and adding Users on App and Web
Resolved after 2 hours 26 minutes, affecting Web App and Mobile App, on October 22, 2025.
This incident has been resolved. Users should now be able to create Projects and send invites without issue. All Projects created during the degradation should now appear in your feed. Similarly any invites sent should now be sent. If you're still having issues please reach out to [email protected].
Affected components
Update timeline
- investigating Oct 22, 2025, 06:04 PM UTC
We are currently investigating an issue preventing Users from creating Projects and inviting Users. This issue is impacting Users on both the mobile and web apps.
- identified Oct 22, 2025, 06:34 PM UTC
The cause of the issue impacting creating Projects and adding Users has been identified and we're actively working on a fix.
- monitoring Oct 22, 2025, 07:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2025, 08:31 PM UTC
This incident has been resolved. Users should now be able to create Projects and send invites without issue. All Projects created during the degradation should now appear in your feed. Similarly any invites sent should now be sent. If you're still having issues please reach out to [email protected].
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