CompanyCam incident

Issues accessing the Help Center and AI Actions.

Resolved after 21 minutes, affecting Web App and Mobile App, on November 18, 2025.

investigating Nov 18, 2025, 02:44 PM UTC

The 3rd-party provider (Cloudflare) is experiencing an outage that may affect access to our Help Center and AI actions.

Started
Nov 18, 2025, 02:44 PM UTC
Resolved
Nov 18, 2025, 03:06 PM UTC
Duration
21m
Detected by Pingoru
Nov 18, 2025, 02:44 PM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating Nov 18, 2025, 02:44 PM UTC

    The 3rd-party provider (Cloudflare) is experiencing an outage that may affect access to our Help Center and AI actions.

  2. resolved Nov 18, 2025, 03:06 PM UTC

    This incident has been resolved.

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