CompanyCam incident

Issues searching for and Labeling Projects on the web and mobile apps

Resolved after 3 hours 20 minutes, affecting Web App and Search and 1 more, on December 11, 2025.

resolved Dec 11, 2025, 09:06 PM UTC

The issue affecting filtering and search functionalities on the mobile and web apps has been resolved. All systems are operating normally. Thanks for your patience today!

Started
Dec 11, 2025, 05:46 PM UTC
Resolved
Dec 11, 2025, 09:06 PM UTC
Duration
3h 20m
Detected by Pingoru
Dec 11, 2025, 05:46 PM UTC

Affected components

Web AppSearchMobile App

Update timeline

  1. investigating Dec 11, 2025, 05:46 PM UTC

    We are currently investigating an issue affecting searching for and filtering Projects on the mobile and web apps. We will provide updates here as we learn more.

  2. identified Dec 11, 2025, 06:13 PM UTC

    We've identified the cause of ongoing issues affecting search functionality in the mobile and web apps. Our engineering team is working toward a fix.

  3. monitoring Dec 11, 2025, 06:59 PM UTC

    A fix has been implemented, and we are monitoring to ensure stability.

  4. investigating Dec 11, 2025, 07:36 PM UTC

    The fix we applied is no longer holding, and search issues are still occurring in both the mobile and web apps. Our team is actively investigating, and we’ll continue to provide updates.

  5. identified Dec 11, 2025, 07:53 PM UTC

    We've identified the cause of ongoing issues affecting search functionality in the mobile and web apps. Our engineering team is working toward a fix.

  6. monitoring Dec 11, 2025, 08:04 PM UTC

    A fix has been implemented, and we are monitoring to ensure stability.

  7. investigating Dec 11, 2025, 08:12 PM UTC

    The fix we applied is no longer holding, and search issues are still occurring in both the mobile and web apps. Our team is actively investigating, and we’ll continue to provide updates.

  8. resolved Dec 11, 2025, 09:06 PM UTC

    The issue affecting filtering and search functionalities on the mobile and web apps has been resolved. All systems are operating normally. Thanks for your patience today!

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