CompanyCam incident
Intermittent Errors and Degraded Performance on the Mobile and Web Apps
Resolved after 1 hour 9 minutes, affecting API and Web App and 1 more, on December 29, 2025.
This issue has been resolved and performance has returned to normal. Thanks for your patience while we worked through this.
Affected components
Update timeline
- investigating Dec 29, 2025, 04:57 PM UTC
We’re investigating an issue causing errors and degraded performance across parts of the app. Some users may experience latency or errors when loading pages or performing actions. Our team is actively working on a resolution, and we’ll provide updates as progress is made.
- identified Dec 29, 2025, 05:12 PM UTC
We’ve identified the cause of the issue and are working on a fix. Users may still experience intermittent slowdowns or errors while remediation is underway.
- monitoring Dec 29, 2025, 05:33 PM UTC
A fix has been implemented, and performance is improving. We’re monitoring closely to ensure stability. We’ll provide additional updates if anything changes.
- monitoring Dec 29, 2025, 06:06 PM UTC
This issue has been resolved and performance has returned to normal. Thanks for your patience while we worked through this.
- resolved Dec 29, 2025, 06:06 PM UTC
This incident has been resolved.
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Amazon Web Services