CompanyCam incident
Some Users experiencing an error page on the web app
CompanyCam experienced a major incident on January 6, 2026 affecting Web App, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Web App
Update timeline
- investigating Jan 06, 2026, 05:39 PM UTC
We are currently investigating an issue affecting some Users on the web app. Customers may experience an error message after logging in or refreshing their page. We will provide updates here as we learn more.
- identified Jan 06, 2026, 05:57 PM UTC
We've identified the cause of ongoing errors on the web app, and our engineering team is working toward a fix. We'll continue to provide updates here.
- monitoring Jan 06, 2026, 06:12 PM UTC
A fix has been implemented and we are monitoring to ensure stability.
- resolved Jan 06, 2026, 06:33 PM UTC
The issue affecting the web has been resolved. All systems are operating normally. Thanks for your patience today!