CompanyCam incident

Some Users experiencing an error page on the web app

Resolved after 53 minutes, affecting Web App, on January 6, 2026.

resolved Jan 06, 2026, 06:33 PM UTC

The issue affecting the web has been resolved. All systems are operating normally. Thanks for your patience today!

Started
Jan 06, 2026, 05:39 PM UTC
Resolved
Jan 06, 2026, 06:33 PM UTC
Duration
53m
Detected by Pingoru
Jan 06, 2026, 05:39 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jan 06, 2026, 05:39 PM UTC

    We are currently investigating an issue affecting some Users on the web app. Customers may experience an error message after logging in or refreshing their page. We will provide updates here as we learn more.

  2. identified Jan 06, 2026, 05:57 PM UTC

    We've identified the cause of ongoing errors on the web app, and our engineering team is working toward a fix. We'll continue to provide updates here.

  3. monitoring Jan 06, 2026, 06:12 PM UTC

    A fix has been implemented and we are monitoring to ensure stability.

  4. resolved Jan 06, 2026, 06:33 PM UTC

    The issue affecting the web has been resolved. All systems are operating normally. Thanks for your patience today!

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