CompanyCam incident
Degraded performance/lag on the mobile and web apps
Resolved after 3 hours 8 minutes, affecting Web App and Mobile App, on January 8, 2026.
Performance has stabilized, and we’re continuing to monitor closely to ensure consistent behavior. We'll share updates if anything changes.
Affected components
Update timeline
- investigating Jan 08, 2026, 06:15 PM UTC
We are currently investigating an issue affecting the mobile and web apps. Customers may experience degraded performance or app lag. We will provide updates here as we learn more.
- investigating Jan 08, 2026, 07:05 PM UTC
Response times are beginning to improve, though some users may still experience intermittent issues. Our team continues to investigate and work toward full stability.
- monitoring Jan 08, 2026, 07:28 PM UTC
Performance has stabilized, and we’re continuing to monitor closely to ensure consistent behavior. We'll share updates if anything changes.
- resolved Jan 08, 2026, 09:23 PM UTC
This incident has been resolved.
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Amazon Web Services