CompanyCam incident

Degraded performance/lag on the mobile and web apps

Minor Resolved View vendor source →

CompanyCam experienced a minor incident on January 8, 2026 affecting Web App and Mobile App, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 06:15 PM UTC
Resolved
Jan 08, 2026, 09:23 PM UTC
Duration
3h 8m
Detected by Pingoru
Jan 08, 2026, 06:15 PM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating Jan 08, 2026, 06:15 PM UTC

    We are currently investigating an issue affecting the mobile and web apps. Customers may experience degraded performance or app lag. We will provide updates here as we learn more.

  2. investigating Jan 08, 2026, 07:05 PM UTC

    Response times are beginning to improve, though some users may still experience intermittent issues. Our team continues to investigate and work toward full stability.

  3. monitoring Jan 08, 2026, 07:28 PM UTC

    Performance has stabilized, and we’re continuing to monitor closely to ensure consistent behavior. We'll share updates if anything changes.

  4. resolved Jan 08, 2026, 09:23 PM UTC

    This incident has been resolved.