CompanyCam incident

Users are not receiving email notifications

Minor Resolved View vendor source →
Started
Feb 20, 2026, 02:03 AM UTC
Resolved
Feb 20, 2026, 09:06 PM UTC
Duration
19h 2m
Detected by Pingoru
Feb 20, 2026, 02:03 AM UTC

Affected components

Notifications

Update timeline

  1. investigating Feb 20, 2026, 02:03 AM UTC

    We are currently investigating this issue and will provide updates as we learn more. In-app notifications are functioning as expected.

  2. investigating Feb 20, 2026, 02:20 PM UTC

    We are continuing to update this issue and will provide another update by 11 AM CST. In-app notifications continue to function as expected.

  3. identified Feb 20, 2026, 03:55 PM UTC

    We've identified the cause of issues with email notifications, and our engineering team is working toward a fix.

  4. monitoring Feb 20, 2026, 07:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 20, 2026, 09:06 PM UTC

    This incident has been resolved.

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