Project Feed is showing an empty state on the mobile app

Update timeline

1. investigating Mar 05, 2026, 03:17 PM UTC

   Some customers are experiencing an empty state on the mobile Project feed on 10.06. We are currently investigating this issue and will provide updates as we know more.

2. investigating Mar 05, 2026, 04:17 PM UTC

   We have identified an issue affecting login for some users of the mobile app. This is related to an incident with one of our third-party providers that is impacting part of the login process. The issue is intermittent, and our team is actively monitoring and investigating.

3. investigating Mar 05, 2026, 04:19 PM UTC

   We have identified an issue affecting login for some users of the mobile app. This is related to an incident with one of our third-party providers that is impacting part of the login process. The issue is intermittent, and our team is actively monitoring and investigating.

4. identified Mar 05, 2026, 06:55 PM UTC

   The cause of the issue has been identified, and we are working on implementing a fix. We will continue to provide updates as we progress!

5. monitoring Mar 05, 2026, 09:15 PM UTC

   Fixes addressing the Project feed and app data issues in version 10.0.06 have been deployed. Users who were impacted may have been logged out as part of the resolution. The sign-in flow has been restored. If you previously experienced difficulty logging in, please try again.

6. monitoring Mar 05, 2026, 10:27 PM UTC

   The team has identified that there may still be some cases where users encounter a blank project feed even though they are not currently logged in. If you experience this issue, please log in and then log back out to restore normal behavior. We will continue monitoring and will share additional updates if needed.

7. monitoring Mar 06, 2026, 04:12 PM UTC

   The team released a fix for the additional cases where some users where encountering a blank project feed on mobile app version 10.0.6. If you are still experiencing this issue please close your app, log out and back in to restore normal behavior. We will continue monitoring and will share additional updates if needed.

8. resolved Mar 07, 2026, 05:31 PM UTC

   After a period of monitoring, the team has resolved the issue. If you are experiencing a blank screen in the app, please close the app, reopen it, and log back in.