CompanyCam incident

Elevated download and upload time

Resolved after 1 hour 47 minutes, affecting API and Web App and 1 more, on March 11, 2025.

resolved Mar 11, 2025, 07:12 PM UTC

This incident is resolved. CompanyCam is fully operational on the web and mobile apps. Please reach out to our Support team if you continue to experience degraded performance!

Started
Mar 11, 2025, 05:24 PM UTC
Resolved
Mar 11, 2025, 07:12 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 11, 2025, 05:24 PM UTC

Affected components

APIWeb AppUploads & ProcessingMobile AppIntegrations

Update timeline

  1. investigating Mar 11, 2025, 05:24 PM UTC

    We're experiencing elevated download and upload times on the web and in the mobile app. We are currently looking into the issue and will continue to provide updates.

  2. identified Mar 11, 2025, 05:37 PM UTC

    The cause of the issue has been identified and we are working on a fix.

  3. monitoring Mar 11, 2025, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2025, 07:12 PM UTC

    This incident is resolved. CompanyCam is fully operational on the web and mobile apps. Please reach out to our Support team if you continue to experience degraded performance!

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