CompanyCam incident
Issues with Report templates, Snippets, and other items showing up in CompanyCam
Resolved after 46 minutes, affecting Web App and Mobile App, on June 26, 2025.
The issue with Report templates and Snippets not loading, along with some other functions, has been solved! You may need to refresh your browser or log out then back in to CompanyCam to see this return. If you have any lingering problems please email our Support team at [email protected].
Affected components
Update timeline
- investigating Jun 26, 2025, 10:33 PM UTC
We're currently investigating an issue with Report templates, Snippets, and some other saved assets not appearing in CompanyCam. Our team is on it! We will update here when we have more information
- identified Jun 26, 2025, 11:08 PM UTC
We've identified the issue and are working on a fix. Thank you for your patience! We will continue to update here until this is resolved.
- resolved Jun 26, 2025, 11:19 PM UTC
The issue with Report templates and Snippets not loading, along with some other functions, has been solved! You may need to refresh your browser or log out then back in to CompanyCam to see this return. If you have any lingering problems please email our Support team at [email protected].
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