CompanyCam incident

Issues with uploading documents via the Web.

Resolved after 1 hour 26 minutes, affecting Web App, on July 9, 2025.

monitoring Jul 09, 2025, 08:30 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 09, 2025, 07:04 PM UTC
Resolved
Jul 09, 2025, 08:30 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 09, 2025, 07:04 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jul 09, 2025, 07:04 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 09, 2025, 07:21 PM UTC

    We are continuing to investigate the issue. In the meantime, you can upload Documents via the Mobile App.

  3. identified Jul 09, 2025, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 09, 2025, 08:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 09, 2025, 08:30 PM UTC

    This incident has been resolved.

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