CompanyCam incident
Issues creating, accessing and exporting Checklists
Resolved after 1 hour 54 minutes, affecting Web App and Mobile App, on September 24, 2025.
Our team as resolved two issues impacting the ability of Users to accessing and utilize Checklists and Checklist Templates. If you're still having trouble please contact us via the in-app chat or email us at [email protected].
Affected components
Update timeline
- investigating Sep 24, 2025, 05:11 PM UTC
We are currently investigating an issue preventing Users from accessing and utilizing Checklists and Checklist Templates as expected. This issue is impacting Users on both the mobile and web apps.
- identified Sep 24, 2025, 05:12 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 24, 2025, 05:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 24, 2025, 07:06 PM UTC
Our team as resolved two issues impacting the ability of Users to accessing and utilize Checklists and Checklist Templates. If you're still having trouble please contact us via the in-app chat or email us at [email protected].
Your product runs on more than CompanyCam
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services