CompanyCam incident
Degraded performance for CompanyCam's Signature feature due to a provider issue
Resolved after 3 hours 12 minutes, affecting Web App and Mobile App, on October 1, 2025.
Dropbox has implemented a fix and is monitoring the results. If you continue to experience issues, please contact our Support Team through the in-app chat or by email at [email protected].
Affected components
Update timeline
- investigating Oct 01, 2025, 02:48 PM UTC
We've identified an issue causing degraded performance of CompanyCam's Signature feature. This stems from a larger issue with one of our providers, Dropbox. We will keep you updated on the status of this issue. Please reach out via chat or email if you have further questions!
- resolved Oct 01, 2025, 06:01 PM UTC
Dropbox has implemented a fix and is monitoring the results. If you continue to experience issues, please contact our Support Team through the in-app chat or by email at [email protected].
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