Commvault experienced a minor incident on September 10, 2025 affecting East US2, lasting 1d 8h. The incident has been resolved; the full update timeline is below.
Affected components
East US2
Update timeline
- investigating Sep 10, 2025, 01:55 PM UTC
We are currently experiencing delays in VM Management service operations due to a current issue on Microsoft’s Azure infrastructure. This impacts key operations which affects our backup infrastructure auto-scaling used for Office 365 backups. As a result, performance for Office 365 backups may be degraded. We are actively working with Microsoft and will share updates as they become available. Thank you for your patience and understanding.
- monitoring Sep 10, 2025, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2025, 09:56 PM UTC
This incident has been resolved.