Commvault incident

Service Advisory: AWS Dataplane Impact

Minor Resolved View vendor source →

Commvault experienced a minor incident on November 19, 2025 affecting North Central US and West US and 1 more component, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 03:27 PM UTC
Resolved
Nov 19, 2025, 10:03 PM UTC
Duration
6h 36m
Detected by Pingoru
Nov 19, 2025, 03:27 PM UTC

Affected components

North Central USWest USEast US2Canada CentralEast USFrance Central

Update timeline

  1. investigating Nov 19, 2025, 03:27 PM UTC

    We are currently experiencing intermittent disruptions with our AWS dataplane, which may affect backup performance. Our team is actively working with AWS to resolve the issue as quickly as possible. We’ll continue to monitor the situation and share updates as soon as they are available. Thank you for your patience and understanding.

  2. resolved Nov 19, 2025, 10:03 PM UTC

    This incident has been resolved.