CommCare HQ incident

Degraded performance affecting some reports and case search on www.commcarehq.org

Notice Resolved View vendor source →

CommCare HQ experienced a notice incident on July 3, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2024, 03:30 PM UTC
Resolved
Jun 26, 2024, 01:00 PM UTC
Duration
—
Detected by Pingoru
Jul 03, 2024, 03:30 PM UTC

Update timeline

  1. resolved Jul 03, 2024, 03:30 PM UTC

    Dear users, On June 26th between 13:00-14:45 UTC we experienced an issue on www.commcarehq.org, where updated case information on reports and in case search were delayed. Our developers identified the issue and issued a fix immediately. We apologize for the inconvenience this may have caused.