Resolved after 4 hours 25 minutes, affecting Cohesity FortKnox, on July 20, 2023.
We are aware of an issue with Cohesity FortKnox service, which is resulting in an error message on the dashboard UI page. Please note that error message pop-up has no impact on any FortKnox functionality. Users can simply cancel the pop-up. We are aware of the root cause and working to resolve as soon as possible.
Affected components
Update timeline
- investigating Jul 20, 2023, 09:22 PM UTC
We are aware of an issue with Cohesity FortKnox service, which is resulting in an error message on the dashboard UI page. Please note that error message pop-up has no impact on any FortKnox functionality. Users can simply cancel the pop-up. We are aware of the root cause and working to resolve as soon as possible.
- resolved Jul 21, 2023, 01:47 AM UTC
This incident is now resolved. As communicated earlier, there was no outage.
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