Resolved after 6 hours 15 minutes, affecting Cohesity Cloud Services Portal and Data Protect delivered as a Service, on December 4, 2023.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Dec 04, 2023, 05:40 PM UTC
We want to let our customer know that we are observing slowness while accessing the Cohesity Cloud Services portal. We are actively working to identify the root cause and resolve the issues. We will keep you updated on the progress. We apologize for the inconvenience.
- investigating Dec 04, 2023, 06:39 PM UTC
We want to let our customers know that we are continuing to investigate the issue. Our customers will see delays in the scheduled reports and reporting pages will be slow to load. In addition to the reporting page some of the widgets will not load in the Cohesity Cloud Services portal. We apologize for any inconvenience.
- investigating Dec 04, 2023, 06:40 PM UTC
We are continuing to investigate this issue.
- identified Dec 04, 2023, 08:34 PM UTC
We want to let our customers know that we have identified the root cause and we have applied a fix to address the problem.
- monitoring Dec 04, 2023, 08:35 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 04, 2023, 11:55 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 04, 2023, 11:56 PM UTC
This incident has been resolved.
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