Cohesity incident
Intermittent delays in loading Activity page on Helios
Resolved after 12 hours 40 minutes, affecting Cohesity Cloud Services Portal, on October 18, 2024.
We want to let our customers know that on Oct 18th 2024 we identified slowness on our reporting infrastructure between 10 AM PST to 12 PM PST. As a result of this, the activity page showed stale data during these hours. We have addressed this issue and all the functions have been restored to a healthy state.
Affected components
Update timeline
- investigating Oct 18, 2024, 02:28 PM UTC
Our users may experience intermittent delays in accessing the "Activity" page on Helios. The team has identified the issue and is testing a fix.
- resolved Oct 19, 2024, 03:08 AM UTC
We want to let our customers know that on Oct 18th 2024 we identified slowness on our reporting infrastructure between 10 AM PST to 12 PM PST. As a result of this, the activity page showed stale data during these hours. We have addressed this issue and all the functions have been restored to a healthy state.
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