Aerion experienced a minor incident on September 14, 2026 affecting Web App and Time Tracking Services and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 14, 2026, 07:17 AM UTC
Status: Investigating API performance for most actions is degraded. Affected components Time Tracking Services (Partial outage) Desktop App (Partial outage) Analytics & Exports Services (Partial outage) Zapier Integration (Partial outage) HRIS Sync (Partial outage) Hubspot Sync (Partial outage) Browser Extensions (Partial outage) easybill Sync (Partial outage) Jira Sync (Partial outage) Jira Tracking Plugin (Partial outage) Web App (Partial outage)
- monitoring Sep 14, 2026, 07:29 AM UTC
Status: Monitoring Services appear to be in recovery. Affected components Web App (Degraded performance) Desktop App (Degraded performance) easybill Sync (Degraded performance) HRIS Sync (Degraded performance) Hubspot Sync (Degraded performance) Jira Tracking Plugin (Degraded performance) Time Tracking Services (Degraded performance) Analytics & Exports Services (Degraded performance) Zapier Integration (Degraded performance) Jira Sync (Degraded performance) Browser Extensions (Degraded performance)
- resolved Sep 14, 2026, 07:33 AM UTC
Status: Resolved Latency and performance metrics are stable. Affected components Time Tracking Services (Operational) Desktop App (Operational) Analytics & Exports Services (Operational) Jira Sync (Operational) HRIS Sync (Operational) Hubspot Sync (Operational) Browser Extensions (Operational) Jira Tracking Plugin (Operational) Web App (Operational) Zapier Integration (Operational) easybill Sync (Operational)