Resolved after 8 minutes, affecting Web App and Time Tracking Services and 1 more, on September 10, 2026.
A core database has been failed over to a backup and traffic is stabilizing.
Affected components
Web AppTime Tracking ServicesAnalytics & Exports ServicesDesktop AppBrowser ExtensionsJira Tracking PluginZapier IntegrationJira Synceasybill SyncHubspot Sync
Update timeline
- investigating Sep 10, 2026, 02:30 PM UTC
API response times have spiked, resulting in long-running or timing out requests.
- monitoring Sep 10, 2026, 02:35 PM UTC
A core database has been failed over to a backup and traffic is stabilizing.
- resolved Sep 10, 2026, 02:38 PM UTC
Traffic has stabilized and API response times are normal.
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Amazon Web Services