Codat incident

QuickBooks Desktop Fetching Slowness and Intermittent Fetch Errors.

Resolved on August 14, 2025.

resolved Aug 14, 2025, 03:59 PM UTC

Our monitoring flagged that a small minority of QuickBooks Desktop fetch operations may have completed more slowly than expected. An even smaller subset of these eventually moved into a FetchError state. We have now fully restored this functionality. Consumers of the Codat system should be able to requeue all QBD datasets and expect them to complete as expected. The incident began at approximately 15:13 UK time and was fully assuaged by 16:35. If you are still affected by this issue, please contact [email protected] for further assistance.

Started
Aug 14, 2025, 02:00 PM UTC
Resolved
Aug 14, 2025, 02:00 PM UTC
Duration
–
Detected by Pingoru
Aug 14, 2025, 02:00 PM UTC

Update timeline

  1. resolved Aug 14, 2025, 03:59 PM UTC

    Our monitoring flagged that a small minority of QuickBooks Desktop fetch operations may have completed more slowly than expected. An even smaller subset of these eventually moved into a FetchError state. We have now fully restored this functionality. Consumers of the Codat system should be able to requeue all QBD datasets and expect them to complete as expected. The incident began at approximately 15:13 UK time and was fully assuaged by 16:35. If you are still affected by this issue, please contact [email protected] for further assistance.

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