Codat experienced a major incident on August 11, 2026 affecting Portal and Enhanced Cashflow Report Generation and Download and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 03:00 PM UTC
We are actively investigating an issue preventing users from accessing the Company reports page. Affected users will notice that when attempting to navigate to the Lending > Reports page for a given company, the web page will show a generic 'Oh no! Something went wrong' error. This incident will be updated as soon as we have identified the issue, and no later than 17:00
- monitoring Aug 11, 2026, 03:09 PM UTC
We have implemented a fix. Affected users should now notice that they are now able to access the reports page without an error. You may need to perform a hard refresh of your browser. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
- resolved Aug 11, 2026, 03:32 PM UTC
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to load the reports page. If you are still affected by this issue, please contact [email protected]