Is CodaBox down?

Last checked 3m ago
Current status
CodaBox has degraded performance

Active incident: VOILA Email Service: File Download Issues

CodaBox is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.

Real-time CodaBox status, recent outages, and incident history: pulled directly from CodaBox's official status page at status.codabox.com every 5 minutes. Pingoru tracks 24 CodaBox services and has captured 8 incidents in the last 90 days (99.10% uptime). Get email, Slack, Discord, or webhook alerts the moment CodaBox reports a new incident, free for 3 monitors, no credit card.

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CodaBox uptime 99.10% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 8h 21m
    Started Oct 28, 2026, 10:47 AM UTC
    VOILA
    Timeline · 1 update
    • identified · Oct 28, 2026, 10:47 AM UTC

      We are investigating an issue preventing some customers from downloading their files. We will provide an update as soon as more information is available.

    Latest: We are investigating an issue preventing some customers from downloading their files. We will provide an update as soon as more information is available.

Recent outages & incidents

Past 90 days
  1. Resolved 3h
    Started Sep 14, 2026, 07:15 AM UTC · Resolved Sep 14, 2026, 10:16 AM UTC
    MyCodaBox
    Timeline · 4 updates
    • investigating · Sep 14, 2026, 07:15 AM UTC

      MyCodabox is having performance issues. We are looking into it.

    • investigating · Sep 14, 2026, 07:31 AM UTC

      We are continuing to investigate this issue.

    • monitoring · Sep 14, 2026, 08:04 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 14, 2026, 10:16 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d
    Started Sep 10, 2026, 08:00 AM UTC · Resolved Sep 11, 2026, 08:18 AM UTC
    SODA
    Timeline · 4 updates
    • identified · Sep 10, 2026, 08:00 AM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Sep 10, 2026, 10:21 AM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Sep 10, 2026, 12:39 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 11, 2026, 08:18 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 2d 22h
    Started Sep 07, 2026, 09:11 AM UTC · Resolved Sep 10, 2026, 07:56 AM UTC
    CARO
    Timeline · 4 updates
    • investigating · Sep 07, 2026, 09:11 AM UTC

      We are currently investigating this issue.

    • identified · Sep 08, 2026, 08:15 AM UTC

      The issue has been identified by our partner, and a fix is currently being implemented.

    • monitoring · Sep 09, 2026, 05:46 AM UTC

      A fix has been implemented by our partner, and we are currently monitoring the results.

    • resolved · Sep 10, 2026, 07:56 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2d 1h
    Started Aug 12, 2026, 05:56 AM UTC · Resolved Aug 14, 2026, 07:16 AM UTC
    ING CodaArgenta Coda
    Timeline · 9 updates
    • investigating · Aug 12, 2026, 05:56 AM UTC

      We are currently investigating this issue.

    • investigating · Aug 12, 2026, 06:58 AM UTC

      ING is investigating the issue. No update from Argenta yet.

    • investigating · Aug 12, 2026, 08:51 AM UTC

      ING and Argenta are actively investigating the issue.

    • investigating · Aug 12, 2026, 10:55 AM UTC

      ING and Argenta are still investigating the issue. No new updates are available at this time. We will share more information as soon as it becomes available.

    • identified · Aug 12, 2026, 04:32 PM UTC

      We are working closely with Argenta to resolve the issue. The ING files are expected to be delivered tonight.

    • identified · Aug 13, 2026, 04:53 AM UTC

      The ING files are delivered. We are working closely with Argenta to resolve the issue.

    • identified · Aug 13, 2026, 11:23 AM UTC

      We are working closely with Argenta on the remaining delay. No new information is available at this time. Further updates will be shared as they become available.

    • identified · Aug 13, 2026, 01:22 PM UTC

      We expect the files to arrive shortly. We are closely monitoring the situation together with Argenta and will continue to do so until the issue is resolved.

    • resolved · Aug 14, 2026, 07:16 AM UTC

      All delayed files have now been delivered and the issue is fully resolved.

    Latest: All delayed files have now been delivered and the issue is fully resolved.

  5. Resolved 8h 13m
    Started Aug 04, 2026, 05:44 AM UTC · Resolved Aug 04, 2026, 01:58 PM UTC
    BNP Coda
    Timeline · 3 updates
    • investigating · Aug 04, 2026, 05:44 AM UTC

      We are currently investigating this issue.

    • monitoring · Aug 04, 2026, 11:21 AM UTC

      A fix has been implemented and the CODA deliver is ongoing

    • resolved · Aug 04, 2026, 01:58 PM UTC

      The implemented fix is working as expected, and CODA delivery is progressing normally. The delivery process is now almost complete, with the remaining files expected to be delivered shortly.

    Latest: The implemented fix is working as expected, and CODA delivery is progressing normally. The delivery process is now almost complete, with the remaining files expected to be delivere…

See the full CodaBox outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CodaBox outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 24 components checked every 5 minutes
50incidents recorded
40last 12 months
7last 90 days
28 hourstypical duration, 12 months

The longest incident in the last year, CARO Credit Card Statement delivery issue. on July 8, 2026, ran for 15 days. 10 maintenance windows announced in the same period.

Most affected components, last 12 months

  • BNP Coda6
  • VDK Coda5
  • KBC Coda4
  • CARO3
  • VOILA3

Latest incidents

  • VOILA Email Service: File Download Issues October 28, 2026 · still open · degraded service

    We are investigating an issue preventing some customers from downloading their files. We will provide an update as soon as more information is available.

  • MyCodabox, API & delivery responsiveness September 14, 2026 · 3 hours · degraded service

    MyCodabox is having performance issues. We are looking into it.

  • SODA from SECUREX September 10, 2026 · 24 hours · degraded service

    The issue has been identified and a fix is being implemented.

Outage history

Past 90 days · 7 incidents View full outage history →