CodaBox Outage History
CodaBox is up right nowPingoru has recorded 50 incidents for CodaBox: 37 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 3 | 0 of 744 (0%) |
| June 2026 | 2 | 4 of 720 (0%) |
| July 2026 | 6 | 336 of 744 (45%) |
| August 2026 | 2 | 58 of 744 (8%) |
| September 2026 | 3 | 98 of 720 (14%) |
| October 2026 | 1 | 49 of 744 (7%) |
| November 2026 | 0 | 0 of 113 (0%) |
Incidents, newest first
Minor October 28, 2026 VOILA Email Service: File Download Issues 2d 1h VOILA
Started Oct 28, 2026, 10:47 AM UTC· resolved Oct 30, 2026, 12:05 PM UTC
- identified Oct 28, 2026, 10:47 AM UTC
We are investigating an issue preventing some customers from downloading their files. We will provide an update as soon as more information is available.
- resolved Oct 30, 2026, 12:05 PM UTC
This incident has been resolved.
Minor September 14, 2026 MyCodabox, API & delivery responsiveness 3h MyCodaBox
Started Sep 14, 2026, 07:15 AM UTC· resolved Sep 14, 2026, 10:16 AM UTC
- investigating Sep 14, 2026, 07:15 AM UTC
MyCodabox and API are having performance issues. We are looking into it.
- investigating Sep 14, 2026, 07:31 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 14, 2026, 08:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 10:16 AM UTC
This incident has been resolved.
Minor September 10, 2026 SODA from SECUREX 1d SODA
Started Sep 10, 2026, 08:00 AM UTC· resolved Sep 11, 2026, 08:18 AM UTC
- identified Sep 10, 2026, 08:00 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 10, 2026, 10:21 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 10, 2026, 12:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2026, 08:18 AM UTC
This incident has been resolved.
Major September 7, 2026 Delay in CARO 2d 22h CARO
Started Sep 07, 2026, 09:11 AM UTC· resolved Sep 10, 2026, 07:56 AM UTC
- investigating Sep 07, 2026, 09:11 AM UTC
We are currently investigating this issue.
- identified Sep 08, 2026, 08:15 AM UTC
The issue has been identified by our partner, and a fix is currently being implemented.
- monitoring Sep 09, 2026, 05:46 AM UTC
A fix has been implemented by our partner, and we are currently monitoring the results.
- resolved Sep 10, 2026, 07:56 AM UTC
This incident has been resolved.
Major August 12, 2026 Delay in CODA from ING and Argenta 2d 1h ING Coda, Argenta Coda
Started Aug 12, 2026, 05:56 AM UTC· resolved Aug 14, 2026, 07:16 AM UTC
- investigating Aug 12, 2026, 05:56 AM UTC
We are currently investigating this issue.
- investigating Aug 12, 2026, 06:58 AM UTC
ING is investigating the issue. No update from Argenta yet.
- investigating Aug 12, 2026, 08:51 AM UTC
ING and Argenta are actively investigating the issue.
- investigating Aug 12, 2026, 10:55 AM UTC
ING and Argenta are still investigating the issue. No new updates are available at this time. We will share more information as soon as it becomes available.
- identified Aug 12, 2026, 04:32 PM UTC
We are working closely with Argenta to resolve the issue. The ING files are expected to be delivered tonight.
- identified Aug 13, 2026, 04:53 AM UTC
The ING files are delivered. We are working closely with Argenta to resolve the issue.
- identified Aug 13, 2026, 11:23 AM UTC
We are working closely with Argenta on the remaining delay. No new information is available at this time. Further updates will be shared as they become available.
- identified Aug 13, 2026, 01:22 PM UTC
We expect the files to arrive shortly. We are closely monitoring the situation together with Argenta and will continue to do so until the issue is resolved.
- resolved Aug 14, 2026, 07:16 AM UTC
All delayed files have now been delivered and the issue is fully resolved.
Major August 4, 2026 Delay in CODA from BNP 8h 13m BNP Coda
Started Aug 04, 2026, 05:44 AM UTC· resolved Aug 04, 2026, 01:58 PM UTC
- investigating Aug 04, 2026, 05:44 AM UTC
We are currently investigating this issue.
- monitoring Aug 04, 2026, 11:21 AM UTC
A fix has been implemented and the CODA delivery is ongoing
- resolved Aug 04, 2026, 01:58 PM UTC
The implemented fix is working as expected, and CODA delivery is progressing normally. The delivery process is now almost complete, with the remaining files expected to be delivered shortly.
Notice July 31, 2026 Delay in CODA from KBC and CBC 9h 1m KBC Coda, CBC Coda
Started Jul 31, 2026, 06:53 AM UTC· resolved Jul 31, 2026, 03:54 PM UTC
- investigating Jul 31, 2026, 06:53 AM UTC
We are currently investigating this issue.
- investigating Jul 31, 2026, 08:57 AM UTC
Only partial CODA was received from KBC/CBC. We are contacting the bank.
- investigating Jul 31, 2026, 11:44 AM UTC
We are still trying to get in contact with KBC
- investigating Jul 31, 2026, 11:52 AM UTC
KBC is investigating the issue.
- identified Jul 31, 2026, 12:44 PM UTC
KBC resends the missing CODA. We wait for delivery and will process asap.
- monitoring Jul 31, 2026, 02:11 PM UTC
KBC resends the missing CODA. We wait for delivery and will process asap.
- resolved Jul 31, 2026, 03:54 PM UTC
Delivery of KBC CODA is ongoing
Notice July 30, 2026 Delay in CODA from BNP 4h 27m BNP Coda
Started Jul 30, 2026, 06:40 AM UTC· resolved Jul 30, 2026, 11:08 AM UTC
- investigating Jul 30, 2026, 06:40 AM UTC
We are currently investigating this issue.
- identified Jul 30, 2026, 08:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 30, 2026, 09:09 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 30, 2026, 09:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 30, 2026, 11:08 AM UTC
This incident has been resolved.
Major July 20, 2026 Voila services are currently unavailable 1h 35m VOILA
Started Jul 20, 2026, 07:54 AM UTC· resolved Jul 20, 2026, 09:30 AM UTC
- identified Jul 20, 2026, 07:54 AM UTC
Due to a technical issue, Voila services are currently unavailable. Our teams are actively working to resolve the issue and restore service as quickly as possible. We apologize for the inconvenience and thank you for your patience.
- resolved Jul 20, 2026, 09:30 AM UTC
This incident has been resolved.
Major July 14, 2026 CBC CODA did not arrive yet. We are in contact with the bank. 43m CBC Coda
Started Jul 14, 2026, 09:31 AM UTC· resolved Jul 14, 2026, 10:15 AM UTC
- investigating Jul 14, 2026, 09:31 AM UTC
CODA from CBC delayed
- monitoring Jul 14, 2026, 09:40 AM UTC
CODA from CBC arrived. Delivery will happen during the day
- resolved Jul 14, 2026, 10:15 AM UTC
This incident has been resolved.
Major July 8, 2026 CARO Credit Card Statement delivery issue. 15d 1h CARO
Started Jul 08, 2026, 06:57 AM UTC· resolved Jul 23, 2026, 08:17 AM UTC
- identified Jul 08, 2026, 06:57 AM UTC
Since 1 July, credit card statements have not yet been delivered to end customers due to a delay from our provider.
- identified Jul 14, 2026, 07:18 AM UTC
We are in contact with the provider to receive the credit card statements.
- monitoring Jul 16, 2026, 09:19 AM UTC
Our partner has implemented a fix for the issue. We are monitoring the recovery and expect CARO file delivery to progressively resume.
- monitoring Jul 17, 2026, 07:31 AM UTC
We are still waiting for data from our partner. As soon as it gets delivered, we will process it.
- monitoring Jul 22, 2026, 09:04 AM UTC
We are in contact with our partners and have received confirmation that all remaining issues are expected to be resolved by tomorrow morning. We continue to monitor the situation closely.
- resolved Jul 23, 2026, 08:17 AM UTC
This incident has been resolved.
Notice July 2, 2026 Delay in CODA from Crelan 6h 9m Crelan Coda
Started Jul 02, 2026, 07:55 AM UTC· resolved Jul 02, 2026, 02:04 PM UTC
- investigating Jul 02, 2026, 07:55 AM UTC
Crelan CODA did not arrive yet. We are in contact with the bank.
- monitoring Jul 02, 2026, 09:35 AM UTC
CODA from Crelan arrived. Delivery will happen during the day
- resolved Jul 02, 2026, 02:04 PM UTC
This incident has been resolved.
Notice June 23, 2026 Delay in KBC CODA 22h 38m KBC Coda
Started Jun 23, 2026, 07:22 AM UTC· resolved Jun 24, 2026, 06:01 AM UTC
- investigating Jun 23, 2026, 07:22 AM UTC
We are currently investigating this issue.
- resolved Jun 24, 2026, 06:01 AM UTC
This incident has been resolved.
Major June 12, 2026 Delay in CODA from Bank van Breda 3h 27m Bank van Breda Coda
Started Jun 12, 2026, 07:23 AM UTC· resolved Jun 12, 2026, 10:51 AM UTC
- investigating Jun 12, 2026, 07:23 AM UTC
We are currently investigating this issue.
- resolved Jun 12, 2026, 10:51 AM UTC
This incident has been resolved.
Notice May 13, 2026 Delay in CODA from BNP & KBC 6h 3m BNP Coda, KBC Coda
Started May 13, 2026, 06:29 AM UTC· resolved May 13, 2026, 12:32 PM UTC
- investigating May 13, 2026, 06:29 AM UTC
We are currently investigating this issue.
- monitoring May 13, 2026, 09:35 AM UTC
CODA arrived and delivery is ongoing
- resolved May 13, 2026, 12:32 PM UTC
This incident has been resolved.
Notice May 12, 2026 Delay in CODA from BNP 6h 10m BNP Coda
Started May 12, 2026, 06:24 AM UTC· resolved May 12, 2026, 12:34 PM UTC
- investigating May 12, 2026, 06:24 AM UTC
We are currently investigating this issue.
- monitoring May 12, 2026, 07:56 AM UTC
BNP delivered CODA late today. Delivery will continue during the day.
- resolved May 12, 2026, 12:34 PM UTC
BNP Coda delivery is ongoing
Notice May 8, 2026 CARO ordering temporarily out of service 2d 22h CARO
Started May 08, 2026, 09:50 AM UTC· resolved May 11, 2026, 08:14 AM UTC
- identified May 08, 2026, 09:50 AM UTC
Ordering CARO is temporarily out of service. We are applying a fix.
- resolved May 11, 2026, 08:14 AM UTC
This incident has been resolved.
Notice March 27, 2026 Delay in CODA from Crelan 2d 22h Crelan Coda
Started Mar 27, 2026, 07:19 AM UTC· resolved Mar 30, 2026, 05:42 AM UTC
- investigating Mar 27, 2026, 07:19 AM UTC
We are currently investigating this issue.
- monitoring Mar 27, 2026, 03:03 PM UTC
Crelan confirmed the missing CODA will be delivered the coming hours.
- resolved Mar 30, 2026, 05:42 AM UTC
This incident has been resolved.
Minor March 25, 2026 Delay in CODA from Bank van Breda. 23h 7m Bank van Breda Coda
Started Mar 25, 2026, 07:59 AM UTC· resolved Mar 26, 2026, 07:06 AM UTC
- identified Mar 25, 2026, 07:59 AM UTC
Bank van Breda confirmed missing CODA. The CODA files will be delivered today.
- resolved Mar 26, 2026, 07:06 AM UTC
This incident has been resolved.
Notice March 4, 2026 Delay in CODA from VDK bank 1m VDK Coda
Started Mar 04, 2026, 10:37 AM UTC· resolved Mar 04, 2026, 10:39 AM UTC
- identified Mar 04, 2026, 10:37 AM UTC
VDK has issues with CODA and will deliver the files later during the day
- resolved Mar 04, 2026, 10:39 AM UTC
This incident has been resolved.
Minor March 4, 2026 CODA / Delay in VDK CODA 1h 27m VDK Coda
Started Mar 04, 2026, 08:34 AM UTC· resolved Mar 04, 2026, 10:02 AM UTC
- monitoring Mar 04, 2026, 08:34 AM UTC
VDK has informed us they are working on a fix.
- resolved Mar 04, 2026, 10:02 AM UTC
This incident has been resolved.
Major February 26, 2026 Delay in CODA from VDK bank 23h 41m VDK Coda
Started Feb 26, 2026, 07:21 AM UTC· resolved Feb 27, 2026, 07:03 AM UTC
- investigating Feb 26, 2026, 07:21 AM UTC
We only received a small quantity of CODA from VDK. We are in contact with the bank to investigate.
- identified Feb 26, 2026, 01:52 PM UTC
VDK announced coda will be delivered this afternoon.
- resolved Feb 27, 2026, 07:03 AM UTC
VDK delivered the coda in the late afternoon.
Notice February 12, 2026 Connections to Codabox connect and Flowin fail 1h 43m Codabox Connect
Started Feb 12, 2026, 07:52 AM UTC· resolved Feb 12, 2026, 09:35 AM UTC
- investigating Feb 12, 2026, 07:52 AM UTC
We are currently investigating this issue. For Flowin the issue is only present for connections by Wolters Kluwer Connect.
- monitoring Feb 12, 2026, 08:34 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 12, 2026, 08:38 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 12, 2026, 09:35 AM UTC
This incident has been resolved.
Notice February 4, 2026 Delay in CODA from VDK bank 5h VDK Coda
Started Feb 04, 2026, 10:59 AM UTC· resolved Feb 04, 2026, 04:00 PM UTC
- identified Feb 04, 2026, 10:59 AM UTC
VDK has informed us that the CODA will be delivered this afternoon.
- monitoring Feb 04, 2026, 03:20 PM UTC
VKD CODA is being processed and will be delivered shortly.
- resolved Feb 04, 2026, 04:00 PM UTC
This incident has been resolved.
Notice January 14, 2026 Delay in KBC CODA 6h 36m KBC Coda
Started Jan 14, 2026, 08:02 AM UTC· resolved Jan 14, 2026, 02:38 PM UTC
- investigating Jan 14, 2026, 08:02 AM UTC
There is a delay in processing CODA from KBC/CBC. We are investigating.
- monitoring Jan 14, 2026, 11:19 AM UTC
KBC Coda processing is ongoing. Delivery will happen soon after.
- resolved Jan 14, 2026, 02:38 PM UTC
This incident has been resolved.