CM.com incident
Email Campaigns — Triggers and direct mail sent via API Delayed
CM.com is currently experiencing a notice incident affecting Email Campaigns, which began 3h ago. The vendor's full update timeline is below.
Affected components
Email Campaigns
Update timeline
- identified Jun 18, 2026, 01:50 PM UTC
We are currently experiencing delays in triggers and direct mail send via API. These delays are the result of queueing that happened due to an incident earlier today (https://status.cm.com/incidents/scwkch28t8jy). We expect these delays to be resolved within an hour. We apologize for the inconvenience.