CM.com incident

Email Campaigns — Triggers and direct mail sent via API Delayed

Notice Resolved View vendor source →

CM.com experienced a notice incident on June 18, 2026 affecting Email Campaigns, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 01:50 PM UTC
Resolved
Jun 18, 2026, 05:23 PM UTC
Duration
3h 32m
Detected by Pingoru
Jun 18, 2026, 01:50 PM UTC

Affected components

Email Campaigns

Update timeline

  1. identified Jun 18, 2026, 01:50 PM UTC

    We are currently experiencing delays in triggers and direct mail send via API. These delays are the result of queueing that happened due to an incident earlier today (https://status.cm.com/incidents/scwkch28t8jy). We expect these delays to be resolved within an hour. We apologize for the inconvenience.

  2. resolved Jun 18, 2026, 05:23 PM UTC

    This incident has been resolved.