CM.com incident

Degraded performance - Transactions API

Minor Resolved View vendor source →

CM.com experienced a minor incident on June 17, 2026 affecting Business Messaging API and Messaging Apps, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 09:34 AM UTC
Resolved
Jun 17, 2026, 11:30 AM UTC
Duration
1h 55m
Detected by Pingoru
Jun 17, 2026, 09:34 AM UTC

Affected components

Business Messaging APIMessaging Apps

Update timeline

  1. investigating Jun 17, 2026, 09:34 AM UTC

    Our Transactions API is experiencing degraded performance. Our engineers are looking into this.

  2. investigating Jun 17, 2026, 09:41 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 17, 2026, 09:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 17, 2026, 09:59 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 17, 2026, 11:30 AM UTC

    This incident has been resolved.