CM.com incident

High Speed iDeal Gateway - certificate issues

Minor Resolved View vendor source →

CM.com experienced a minor incident on August 24, 2026 affecting Gateway and High Speed iDeal Gateway, lasting 17h 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 02:18 PM UTC
Resolved
Aug 25, 2026, 07:23 AM UTC
Duration
17h 5m
Detected by Pingoru
Aug 24, 2026, 02:18 PM UTC

Affected components

GatewayHigh Speed iDeal Gateway

Update timeline

  1. investigating Aug 24, 2026, 02:18 PM UTC

    We are currently investigating an issue where some customers may receive errors about an invalid TLS certificate.

  2. investigating Aug 24, 2026, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 24, 2026, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 25, 2026, 07:23 AM UTC

    This incident has been resolved.