Update timeline
- monitoring Mar 18, 2026, 03:53 PM UTC
Mar 18, 16:53 CET Resolved - This incident has been resolved. Mar 18, 15:16 CET Update - Issue has been identified, and a fix is implemented. New incoming in/outbound traffic is processed without delay, Product will continue monitoring the situation. Mar 18, 15:13 CET Update - We are continuing to monitor for any further issues. Mar 18, 15:13 CET Monitoring - Issue has been identified, and a fix is implemented. Delayed in/outbound traffic is being processed at the moment. Product will continue monitoring the situation. Mar 18, 14:38 CET Update - Issue remains ongoing, product is investigating. All in/outbound traffic will be processed with a delay. Mar 18, 13:50 CET Investigating - There is a queue at Agent Inbox. this results in delayed processing of tasks. This impacts the processing of all inbound and outbound work. Product is investigating this issue at the moment.
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