Scheduled Maintenance Global Ticket / Museums & Parks

Update timeline

1. monitoring Mar 30, 2026, 03:02 PM UTC

   Mar 30, 17:02 CEST Completed - The scheduled maintenance has been completed. Mar 27, 10:46 CET Update - During the maintenance, we identified an issue where some ticket prices were not correctly stored in our database starting Wednesday 25th of March, ending Thursday 26th of March 17:00h. The root cause has been identified and resolved, meaning this issue will not occur again moving forward. At this time, we are working on retroactively restoring the missing data in our database. As a result, statistics and exports within the CMS may currently be affected. We expect the missing data to be fully restored early next week. Thank you for your understanding and patience. If you have any questions or notice anything unusual, please contact your Customer Success Manager. Mar 24, 16:59 CET Update - Migration concluded successfully. Maintenance will continue 25th of March. Expect small outages during the day. We will update as necessary. Mar 24, 07:42 CET Update - Migration in progress. Small outages can occur. Mar 23, 11:18 CET Update - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 11:18 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 23, 11:17 CET Scheduled - We would like to inform you of planned maintenance starting on Monday 23rd and ending Monday 30th EOD. This maintenance will improve speed and security on the GT platform, and is considered standard. Impacted services are: Global Ticket / Museum & Parks ticketshops Global Ticket / Museum & Parks CMS Global Ticket / Museum & Parks external integrations We will be using a phased approach to this update which should ensure minimal to no disruption. Therefore we expect no impact on Ticketshop availability: tickets will remain available for purchase as usual. If you do notice anything unusual during or after the maintenance window, please reach out to your Customer Success Manager, and we will address it as quickly as possible.