CM.com incident

Pay - Unable to process transactions through Omnipay

Major Resolved View vendor source →

CM.com experienced a major incident on April 24, 2026 affecting Gateway and Merchant Portal and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 11:28 AM UTC
Resolved
Apr 24, 2026, 12:03 PM UTC
Duration
35m
Detected by Pingoru
Apr 24, 2026, 11:28 AM UTC

Affected components

GatewayMerchant PortalProcessor ConnectionsDocData PSPPayments Processor connections: Omnipay

Update timeline

  1. investigating Apr 24, 2026, 11:28 AM UTC

    We are currently unable to process Omnipay transactions due to issues with our connection to Omnipay.

  2. investigating Apr 24, 2026, 11:44 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 24, 2026, 11:53 AM UTC

    We are continuing to investigate this issue.

  4. resolved Apr 24, 2026, 12:03 PM UTC

    This incident has been resolved.