CM.com incident

Email Campaign - Email Delivery Issue

Notice Resolved View vendor source →

CM.com experienced a notice incident on May 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 02:39 PM UTC
Resolved
May 13, 2026, 12:30 PM UTC
Duration
—
Detected by Pingoru
May 13, 2026, 02:39 PM UTC

Update timeline

  1. resolved May 13, 2026, 02:39 PM UTC

    Between 14:17 and 15:15 CEST, we experienced an issue in the Email Campaigns application that caused email messages to not be delivered. Due to an internal error, affected messages were not delivered and could not be recovered. As a result, emails scheduled during this window were not sent. Email delivery has returned to normal and is now operating as usual. We apologize for the inconvenience.