CM.com incident

Mobile Service Cloud - Native Voice Connection issues

Minor Resolved View vendor source →
Started
Feb 10, 2026, 03:03 PM UTC
Resolved
Feb 10, 2026, 04:48 PM UTC
Duration
1h 44m
Detected by Pingoru
Feb 10, 2026, 03:03 PM UTC

Affected components

Native Voice

Update timeline

  1. investigating Feb 10, 2026, 03:03 PM UTC

    We are currently investigating an issue with the Native voice connection. Users may experience Disruptions or notice bad connections.

  2. monitoring Feb 10, 2026, 03:46 PM UTC

    Connections are stabilizing, we will continue to monitor the connections.

  3. resolved Feb 10, 2026, 04:48 PM UTC

    the systems have fully stabilized and no more disruptions are being detected.

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