CM.com incident
Possible degraded voice quality due to external network issues.
Affected components
Voice Platform - The Netherlands
Update timeline
- investigating Mar 18, 2026, 09:07 AM UTC
We are currently experiencing some external network issues, which might have an impact on the quality of voice calls. We are working with our external partner to have this problem resolved as soon as possible.
- monitoring Mar 18, 2026, 09:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2026, 10:47 AM UTC
This incident has been resolved.
- postmortem Mar 18, 2026, 10:48 AM UTC
AMS-IX confirmed the issue has been resolved on their end and originated from a misconfiguration.
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