Affected components
Agent InboxWeb Conversations
Update timeline
- resolved Mar 23, 2026, 01:44 PM UTC
Customers are experiencing issues with chat handovers not being handovered to an agent. Actions have been taken to solve this issue. We are monitoring the results.
Looking to track CM.com downtime and outages?
Pingoru polls CM.com's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when CM.com reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track CM.com alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring CM.com for free
5 free monitors · No credit card required