CM.com incident

Seated Ticketing - Database outage

Critical Resolved View vendor source →
Started
Apr 17, 2026, 02:23 PM UTC
Resolved
Apr 17, 2026, 03:12 PM UTC
Duration
49m
Detected by Pingoru
Apr 17, 2026, 02:23 PM UTC

Affected components

Seated Ticketing

Update timeline

  1. investigating Apr 17, 2026, 02:23 PM UTC

    We are currently working to resolve a database outage on our ticketing platform. Due to this issue it is no longer possible to purchase Seated Tickets or to access any of the dashboards. Scanning tickets should still work.

  2. monitoring Apr 17, 2026, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 17, 2026, 03:12 PM UTC

    This incident has been resolved.

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