CM.com incident

In Person Payments - Gateway is experiencing unexpected issues.

Major Resolved View vendor source →

CM.com experienced a major incident on May 5, 2026 affecting Gateway, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 09:40 PM UTC
Resolved
May 05, 2026, 11:02 PM UTC
Duration
1h 22m
Detected by Pingoru
May 05, 2026, 09:40 PM UTC

Affected components

Gateway

Update timeline

  1. investigating May 05, 2026, 09:40 PM UTC

    We are currently investigating an issue affecting the IPP Payments gateway that arose during scheduled maintenance. Updates to follow.

  2. monitoring May 05, 2026, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 11:02 PM UTC

    This incident has been resolved.