ClubReady incident

Transaction decline errors

Resolved after 2 hours 32 minutes, affecting Payment Gateways and myFitApp (myFitApp — Overall Service), on May 14, 2026.

monitoring May 14, 2026, 09:54 PM UTC

The issue causing the problem has been corrected. We are now monitoring for stability.

Started
May 14, 2026, 07:41 PM UTC
Resolved
May 14, 2026, 10:14 PM UTC
Duration
2h 32m
Detected by Pingoru
May 14, 2026, 07:41 PM UTC

Affected components

Payment GatewaysmyFitApp (myFitApp — Overall Service)

Update timeline

  1. investigating May 14, 2026, 07:41 PM UTC

    We are seeing some locations experience POS failures. We are currently investigating the issue and will report as soon as we have more information. Currently there are still transactions going through as normal

  2. identified May 14, 2026, 08:37 PM UTC

    We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more

  3. identified May 14, 2026, 09:37 PM UTC

    We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more

  4. monitoring May 14, 2026, 09:54 PM UTC

    The issue causing the problem has been corrected. We are now monitoring for stability.

Your product runs on more than ClubReady

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →