ClubReady incident

Transaction decline errors

ClubReady is currently experiencing a minor incident affecting Payment Gateways and myFitApp (Overall Service), which began 2h ago. The vendor's full update timeline is below.

Started
May 14, 2026, 07:41 PM UTC
Resolved
Ongoing
Duration
● 2h 9m
Detected by Pingoru
May 14, 2026, 07:41 PM UTC

Affected components

Payment GatewaysmyFitApp (Overall Service)

Update timeline

  1. investigating May 14, 2026, 07:41 PM UTC

    We are seeing some locations experience POS failures. We are currently investigating the issue and will report as soon as we have more information. Currently there are still transactions going through as normal

  2. identified May 14, 2026, 08:37 PM UTC

    We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more

  3. identified May 14, 2026, 09:37 PM UTC

    We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more