ClubReady Outage History

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ClubReady had 3 outages in the last 2 years totaling 10h 59m of downtime — averaging 0.1 incidents per month.

There were 3 ClubReady outages since May 11, 2026 totaling 10h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clubready.com

Minor May 26, 2026

System Email Error

Detected by Pingoru
May 26, 2026, 01:27 PM UTC
Resolved
May 26, 2026, 02:17 PM UTC
Duration
49m
Affected: Email SystemSMS (Transactional)myFitApp (Overall Service)
Timeline · 1 update
  1. investigating May 26, 2026, 01:27 PM UTC

    System Emails and Internal Reports are currently displaying an error message when sending to customers. Our team is currently investigating. We will provide another update no later than 9:25 a.m. CST.

Read the full incident report →

Minor May 14, 2026

Transaction decline errors

Detected by Pingoru
May 14, 2026, 07:41 PM UTC
Resolved
May 14, 2026, 10:14 PM UTC
Duration
2h 32m
Affected: Payment GatewaysmyFitApp (Overall Service)
Timeline · 4 updates
  1. investigating May 14, 2026, 07:41 PM UTC

    We are seeing some locations experience POS failures. We are currently investigating the issue and will report as soon as we have more information. Currently there are still transactions going through as normal

  2. identified May 14, 2026, 08:37 PM UTC

    We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more

  3. identified May 14, 2026, 09:37 PM UTC

    We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more

  4. monitoring May 14, 2026, 09:54 PM UTC

    The issue causing the problem has been corrected. We are now monitoring for stability.

Read the full incident report →

Minor May 11, 2026

Automation rules issue

Detected by Pingoru
May 11, 2026, 01:51 PM UTC
Resolved
May 11, 2026, 09:29 PM UTC
Duration
7h 37m
Affected: WebsiteWebsite (Reports)Website (Automation)API and IntegrationsPerformance IQPerformance IQ (Bookings)
Timeline · 6 updates
  1. investigating May 11, 2026, 01:51 PM UTC

    Several automation rules are failing this morning. We are currently investigating the issue and will update this post as soon as we have more information.

  2. monitoring May 11, 2026, 02:33 PM UTC

    We have identified and corrected the issue which was a network issue. Automation rules are running normally now. We are now looking at updating any data that did not fire. as a result of the issue. We are also monitoring to ensure stability.

  3. monitoring May 11, 2026, 03:53 PM UTC

    Still Monitoring and evaluating data to be corrected due to outage. Will update here within the next hour.

  4. monitoring May 11, 2026, 05:02 PM UTC

    Still Monitoring, We have restored many of the class counts that have been lost. we are still going through data to preserve other lost data points.

  5. monitoring May 11, 2026, 06:02 PM UTC

    Still Monitoring, We have restored many of the class counts that have been lost. We are still going through data to preserve other lost data points.

  6. monitoring May 11, 2026, 07:54 PM UTC

    Still Monitoring, We have restored many of the class counts that have been lost. We are still going through data to preserve other lost data points.

Read the full incident report →