ClubReady Outage History
ClubReady is up right nowPingoru has recorded 9 incidents for ClubReady: 9 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| May 2026 | 3 | 11 of 744 (1%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 3 | 26 of 744 (3%) |
| September 2026 | 3 | 3 of 720 (0%) |
| October 2026 | 0 | 0 of 578 (0%) |
Incidents, newest first
Minor September 28, 2026 Internal server errors 45m Website, myFitApp (myFitApp — Overall Service)
Started Sep 28, 2026, 05:33 PM UTC· resolved Sep 28, 2026, 06:18 PM UTC
- investigating Sep 28, 2026, 05:33 PM UTC
We are getting reports of people getting internal server errors when accessing ClubReady. We are currently investigating the cause. We will post updates as we get them
- monitoring Sep 28, 2026, 05:45 PM UTC
We have found the cause of the server errors and corrected it, we are now monitoring for stability. All services have returned to normal. We will continue to monitor to ensure continued service stability.
Minor September 21, 2026 Internal server message error 39m Website, myFitApp (myFitApp — Overall Service)
Started Sep 21, 2026, 04:44 PM UTC· resolved Sep 21, 2026, 05:24 PM UTC
- investigating Sep 21, 2026, 04:44 PM UTC
Many customers are currently experiencing issues with an Internal Service Error message when accessing services within ClubReady. We are investigating the cause and will report back here as soon as we have any updates.
- monitoring Sep 21, 2026, 05:01 PM UTC
We have identified the issue and fixed it, we are now monitoring for stability. We will update any changes here
Minor September 17, 2026 reports of an error when attempting to access ClubReady 1h 3m Website, myFitApp (myFitApp — Overall Service)
Started Sep 17, 2026, 04:08 PM UTC· resolved Sep 17, 2026, 05:11 PM UTC
- investigating Sep 17, 2026, 04:08 PM UTC
Internal Server error reported when attempting to access ClubReady
- monitoring Sep 17, 2026, 04:13 PM UTC
We have located the issue and corrected the issue. We are now monitoring for stability.
Minor August 5, 2026 Scanners down 22h 37m Website, Website (Website — Point of Sale)
Started Aug 05, 2026, 01:30 PM UTC· resolved Aug 06, 2026, 12:08 PM UTC
- identified Aug 05, 2026, 01:30 PM UTC
Reports of scanners being down in many locations. We have identified what is causing the issue and are in the process of correcting it now. We will post updates here as they become available.
- monitoring Aug 05, 2026, 02:28 PM UTC
We have released a fix for the scanner issue. please refresh your check-in monitor page and your scanner should work correctly going forward. We will monitor for stability.
- investigating Aug 05, 2026, 03:01 PM UTC
The fix that we put in place is not working as expected, we are investigating other corrections. We will keep you posted here with any updates.
- monitoring Aug 05, 2026, 04:11 PM UTC
We have deployed another fix for the scanner issue. We will continue to monitor to ensure the fix is stable.
Minor August 3, 2026 ClubReady Connect difficulty logging in and intermittent issues within the app. 39m Website, myFitApp (myFitApp — Overall Service)
Started Aug 03, 2026, 09:44 PM UTC· resolved Aug 03, 2026, 10:23 PM UTC
- investigating Aug 03, 2026, 09:44 PM UTC
Some users are experiencing issues logging in or having difficulty once inside of the application. We are currently investigating the cause and will report back as soon as we know more.
- monitoring Aug 03, 2026, 09:50 PM UTC
We have found the cause of the issue and have repaired it. We are now monitoring to ensure that the issue remains stable. We will provide further updates here.
Minor August 2, 2026 Site Slowness 2h 40m Website, myFitApp (myFitApp — Overall Service)
Started Aug 02, 2026, 03:06 PM UTC· resolved Aug 02, 2026, 05:47 PM UTC
- investigating Aug 02, 2026, 03:06 PM UTC
We are currently seeing spotty site slowness. We are currently investigating the cause and will report back when we know more.
- identified Aug 02, 2026, 04:04 PM UTC
We have found the issue and are now in the process of fixing the issue. We will post any updates as we have them here.
- monitoring Aug 02, 2026, 04:32 PM UTC
We have repaired the issue and are now monitoring to ensure that we have no further issues.
Minor May 26, 2026 System Email Error 49m Email System, SMS (SMS — Transactional), myFitApp (myFitApp — Overall Service)
Started May 26, 2026, 01:27 PM UTC· resolved May 26, 2026, 02:17 PM UTC
- investigating May 26, 2026, 01:27 PM UTC
System Emails and Internal Reports are currently displaying an error message when sending to customers. Our team is currently investigating. We will provide another update no later than 9:25 a.m. CST.
Minor May 14, 2026 Transaction decline errors 2h 32m Payment Gateways, myFitApp (myFitApp — Overall Service)
Started May 14, 2026, 07:41 PM UTC· resolved May 14, 2026, 10:14 PM UTC
- investigating May 14, 2026, 07:41 PM UTC
We are seeing some locations experience POS failures. We are currently investigating the issue and will report as soon as we have more information. Currently there are still transactions going through as normal
- identified May 14, 2026, 08:37 PM UTC
We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more
- identified May 14, 2026, 09:37 PM UTC
We have identified the issue and are now working to remedy the issue as soon as possible. Not all transactions are affected. We will update this thread as soon as we know more
- monitoring May 14, 2026, 09:54 PM UTC
The issue causing the problem has been corrected. We are now monitoring for stability.
Minor May 11, 2026 Automation rules issue 7h 37m Website, Website (Website — Reports), Website (Website — Automation), API and Integrations and 2 more
Started May 11, 2026, 01:51 PM UTC· resolved May 11, 2026, 09:29 PM UTC
- investigating May 11, 2026, 01:51 PM UTC
Several automation rules are failing this morning. We are currently investigating the issue and will update this post as soon as we have more information.
- monitoring May 11, 2026, 02:33 PM UTC
We have identified and corrected the issue which was a network issue. Automation rules are running normally now. We are now looking at updating any data that did not fire. as a result of the issue. We are also monitoring to ensure stability.
- monitoring May 11, 2026, 03:53 PM UTC
Still Monitoring and evaluating data to be corrected due to outage. Will update here within the next hour.
- monitoring May 11, 2026, 05:02 PM UTC
Still Monitoring, We have restored many of the class counts that have been lost. we are still going through data to preserve other lost data points.
- monitoring May 11, 2026, 06:02 PM UTC
Still Monitoring, We have restored many of the class counts that have been lost. We are still going through data to preserve other lost data points.
- monitoring May 11, 2026, 07:54 PM UTC
Still Monitoring, We have restored many of the class counts that have been lost. We are still going through data to preserve other lost data points.