ClubReady incident

Automation rules issue

Resolved after 7 hours 37 minutes, affecting Website and Website (Website — Reports) and 1 more, on May 11, 2026.

monitoring May 11, 2026, 07:54 PM UTC

Still Monitoring, We have restored many of the class counts that have been lost. We are still going through data to preserve other lost data points.

Started
May 11, 2026, 01:51 PM UTC
Resolved
May 11, 2026, 09:29 PM UTC
Duration
7h 37m
Detected by Pingoru
May 11, 2026, 01:51 PM UTC

Affected components

WebsiteWebsite (Website — Reports)Website (Website — Automation)API and IntegrationsPerformance IQPerformance IQ (Performance IQ — Bookings)

Update timeline

  1. investigating May 11, 2026, 01:51 PM UTC

    Several automation rules are failing this morning. We are currently investigating the issue and will update this post as soon as we have more information.

  2. monitoring May 11, 2026, 02:33 PM UTC

    We have identified and corrected the issue which was a network issue. Automation rules are running normally now. We are now looking at updating any data that did not fire. as a result of the issue. We are also monitoring to ensure stability.

  3. monitoring May 11, 2026, 03:53 PM UTC

    Still Monitoring and evaluating data to be corrected due to outage. Will update here within the next hour.

  4. monitoring May 11, 2026, 05:02 PM UTC

    Still Monitoring, We have restored many of the class counts that have been lost. we are still going through data to preserve other lost data points.

  5. monitoring May 11, 2026, 06:02 PM UTC

    Still Monitoring, We have restored many of the class counts that have been lost. We are still going through data to preserve other lost data points.

  6. monitoring May 11, 2026, 07:54 PM UTC

    Still Monitoring, We have restored many of the class counts that have been lost. We are still going through data to preserve other lost data points.

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