Clover Outage History

Clover had 15 outages in the last 2 years totaling 85h 25m of downtime — averaging 0.6 incidents per month.

There were 15 Clover outages since July 8, 2025 totaling 85h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.clover.com

Major May 8, 2026

Clover in North America is experiencing an issue

Detected by Pingoru: May 08, 2026, 07:09 PM UTC
Resolved: May 08, 2026, 07:23 PM UTC
Duration: 13m

Affected: North America - Clover Platform Services

Timeline · 2 updates

investigating May 08, 2026, 07:09 PM UTC

We are actively investigating an issue in North America causing intermittent latency and delays in synchronizing payment information across Clover devices. There is no action you need to take - we will post another update here within the next 30 minutes.
resolved May 08, 2026, 07:23 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor April 29, 2026

Clover Online Ordering is currently experiencing issues for Australia Region

Detected by Pingoru: Apr 29, 2026, 03:24 AM UTC
Resolved: Apr 29, 2026, 04:38 AM UTC
Duration: 1h 14m

Affected: Online Ordering

Timeline · 4 updates

investigating Apr 29, 2026, 03:24 AM UTC

We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
investigating Apr 29, 2026, 03:33 AM UTC

We want to inform you that Clover Online Ordering is currently unavailable. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
identified Apr 29, 2026, 04:18 AM UTC

We have identified the issue. We are actively working to remediate this issue. We appreciate the patience.
resolved Apr 29, 2026, 04:38 AM UTC

The issue has been resolved, and all Clover systems are working as expected. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Critical April 22, 2026

Clover Call Center Phone Issue

Detected by Pingoru: Apr 22, 2026, 09:24 PM UTC
Resolved: Apr 22, 2026, 10:32 PM UTC
Duration: 1h 8m

Affected: Call Centers

Timeline · 2 updates

identified Apr 22, 2026, 09:24 PM UTC

We are currently experiencing technical issues with our phone systems, which may result in longer wait times for Clover Support. Our engineering teams are working to restore full service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
resolved Apr 22, 2026, 10:32 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor November 22, 2025

Clover is experiencing a batch funding delay

Detected by Pingoru: Nov 22, 2025, 04:32 PM UTC
Resolved: Nov 24, 2025, 09:47 PM UTC
Duration: 2d 5h

Affected: Batch CloseoutsCloseouts

Timeline · 2 updates

investigating Nov 22, 2025, 04:32 PM UTC

The issue affecting Clover systems has been resolved. However, please note the following impact on funding: - Affected Batches: Late closeouts from Friday, November 21. - New Deposit Date: Funds will be available on Monday, November 24 (instead of Saturday). - Action Required: None. Please do not worry if you do not see Friday's funds yet; they are in the queue for Monday. If you have questions outside of this specific delay, you may contact Clover Support at 1-877-273-8191.
resolved Nov 24, 2025, 09:47 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor November 21, 2025

Clover is experiencing an issue with post-payment activities.

Detected by Pingoru: Nov 21, 2025, 08:10 PM UTC
Resolved: Nov 22, 2025, 03:12 AM UTC
Duration: 7h 2m

Affected: DashboardTipsRefunds

Timeline · 8 updates

Read the full incident report →

Critical November 6, 2025

[NA] Clover is Experiencing an Issue

Detected by Pingoru: Nov 06, 2025, 06:07 AM UTC
Resolved: Nov 06, 2025, 08:03 AM UTC
Duration: 1h 56m

Affected: North America - Payment Authorization ServicesNorth America - Clover Platform ServicesClover GODashboardClover SportTipsRefundsPaymentsBatch CloseoutsCloseoutsCard Issuer ProcessingEcommerceOnline OrderingCloud Pay DisplayInvoicingOnline BookingOnline ShoppingWebsite BuilderAppointment BookingCall CentersMulti-Factor AuthenticationKitchen Printers

Timeline · 4 updates

investigating Nov 06, 2025, 06:07 AM UTC

We've identified an issue that may be impacting multiple Clover services and are actively working to resolve it. You may be unable to log in to some Clover services, inclu/ding the Merchant Dashboard, eCommerce, APIs, and third-party applications. We'll send another update in 30 minutes
investigating Nov 06, 2025, 06:32 AM UTC

Clover merchants might be experiencing issues with multiple Clover services, including the Merchant Dashboard, eCommerce, APIs, Clover Web Dashboard, Virtual Terminal, managing Online Orders, Clover GO, and Cloud Pay Display, and third-party applications. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
identified Nov 06, 2025, 07:16 AM UTC

We have identified the issue. We are actively working to remediate this issue and will send another update shortly.
resolved Nov 06, 2025, 08:03 AM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor October 20, 2025

Investigating delays with 2FA Codes and SMS Receipts

Detected by Pingoru: Oct 20, 2025, 02:58 PM UTC
Resolved: Oct 20, 2025, 09:19 PM UTC
Duration: 6h 21m

Affected: DashboardDashboard

Timeline · 4 updates

investigating Oct 20, 2025, 02:58 PM UTC

Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.
identified Oct 20, 2025, 04:15 PM UTC

Clover merchants might continue to experience issues with Twilio's SMS/texting service. As a result, merchants who have enabled multi-factor authentication may have difficulty accessing their Clover dashboard, receiving texts, and delivering text promotions. We are working with Twilio and will share an update soon. Thank you for your patience.
identified Oct 20, 2025, 06:23 PM UTC

Please note that due to an ongoing issue with our multi-factor authentication provider, you may have issues accessing the Clover dashboard. We are actively monitoring their recovery and will send an update soon. Thanks for your patience.
resolved Oct 20, 2025, 09:19 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor October 13, 2025

Clover is experiencing an issue with Cloud Pay Display

Detected by Pingoru: Oct 13, 2025, 03:48 PM UTC
Resolved: Oct 13, 2025, 05:12 PM UTC
Duration: 1h 23m

Affected: Cloud Pay Display

Timeline · 2 updates

investigating Oct 13, 2025, 03:48 PM UTC

We have detected some intermittent API issues that may be impacting Clover's cloud pay display functionality where merchants have Clover payment devices connected to 3rd party devices. The extent of the impact is under review, but our engineers are actively working on identifying the root cause. We greatly appreciate your ongoing patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.
resolved Oct 13, 2025, 05:12 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor September 27, 2025

Clover EU is experiencing an issue

Detected by Pingoru: Sep 27, 2025, 03:13 PM UTC
Resolved: Sep 27, 2025, 08:10 PM UTC
Duration: 4h 56m

Affected: European - Auth Services

Timeline · 4 updates

investigating Sep 27, 2025, 03:13 PM UTC

Clover merchants may be experiencing intermittent service disruptions. Transactions and orders are not syncing across multiple devices. We are actively investigating the issue and working to resolve it as quickly as possible. We apologize for any inconvenience this may cause.
investigating Sep 27, 2025, 04:56 PM UTC

Our teams are continuing to actively investigate the service disruption that is preventing transactions and orders from syncing correctly across multiple devices. Restoring full functionality remains our top priority. We will provide another update if new information becomes available. We apologize for any inconvenience this may cause.
identified Sep 27, 2025, 07:14 PM UTC

The service is currently experiencing a partial recovery from the disruption. Some merchants may now see that transaction and order syncing is beginning to function again. Our teams are actively working toward a full resolution to restore complete service for all users. We apologize for the inconvenience.
resolved Sep 27, 2025, 08:10 PM UTC

We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor September 24, 2025

Clover is experiencing issues with dashboards for APAC Region

Detected by Pingoru: Sep 24, 2025, 04:20 AM UTC
Resolved: Sep 24, 2025, 04:46 AM UTC
Duration: 25m

Affected: DashboardDashboard

Timeline · 2 updates

investigating Sep 24, 2025, 04:20 AM UTC

Clover merchants might be experiencing issues with dashboards. The payment processing is working fine. The Clover Engineering team is currently working on resolving this issue. We appreciate your patience.
resolved Sep 24, 2025, 04:46 AM UTC

We have resolved the issue, and all Clover systems are working as expected. Contact support if you have any concerns. Thank you again for your patience while we worked through this issue

Read the full incident report →

Notice September 9, 2025

Clover Experienced an Issue

Detected by Pingoru: Sep 09, 2025, 03:29 PM UTC
Resolved: Sep 09, 2025, 03:29 PM UTC
Duration: —

Affected: North America - Clover Platform Services

Timeline · 1 update

resolved Sep 09, 2025, 03:29 PM UTC

Clover experienced a brief issue that has been resolved, and all Clover systems are working as expected. You may have experienced issues syncing devices or accessing your dashboards. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you for your patience while we worked through this issue.

Read the full incident report →

Minor August 15, 2025

Clover E-Commerce Issue

Detected by Pingoru: Aug 15, 2025, 05:28 PM UTC
Resolved: Aug 15, 2025, 09:39 PM UTC
Duration: 4h 11m

Affected: Ecommerce

Timeline · 5 updates

investigating Aug 15, 2025, 05:28 PM UTC

Please be aware that Clover is experiencing an issue impacting e-commerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party e-commerce applications. Our engineering team is aware of the issue and is actively working to resolve it. We will provide further updates on the progress as soon as possible. We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to restore the service.
investigating Aug 15, 2025, 05:28 PM UTC

We are continuing to investigate this issue.
identified Aug 15, 2025, 06:43 PM UTC

Please note that Clover continues to experience intermittent Ecommerce issues. We have our engineers engaged and will send another update shortly.
identified Aug 15, 2025, 08:09 PM UTC

Clover Engineers continue to work with our Google Cloud provider to resolve the intermittent incident impacting Clover eCommerce products, including shopping cart plugins, Online Ordering, Virtual Terminal, and third-party eCommerce applications. We appreciate your patience as we work to restore service.
resolved Aug 15, 2025, 09:39 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor August 11, 2025

Clover is experiencing an issue with the reporting for NA

Detected by Pingoru: Aug 11, 2025, 08:57 AM UTC
Resolved: Aug 11, 2025, 09:56 AM UTC
Duration: 59m

Affected: Clover GODashboard

Timeline · 4 updates

investigating Aug 11, 2025, 08:57 AM UTC

Clover is experiencing an issue with orders and transactions not showing on the Clover dashboards. However, there are no issues with payments. We appreciate your patience as we work to resolve this issue and will provide an update once we have an estimated time for resolution. Thank you for your understanding.
investigating Aug 11, 2025, 09:05 AM UTC

We are continuing to investigate this issue.
investigating Aug 11, 2025, 09:32 AM UTC

We are continuing to investigate this issue.
resolved Aug 11, 2025, 09:56 AM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor July 17, 2025

Clover is experiencing an issue with eCommerce payments and services for NA

Detected by Pingoru: Jul 17, 2025, 11:21 AM UTC
Resolved: Jul 17, 2025, 11:31 AM UTC
Duration: 10m

Affected: Ecommerce

Timeline · 2 updates

investigating Jul 17, 2025, 11:21 AM UTC

We're investigating an issue impacting Clover merchants in the NA. Our initial assessment indicates an impact on Clover eCommerce payments and services. Our engineering team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.
resolved Jul 17, 2025, 11:31 AM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please get in touch with Clover support at 1-877-273-8191. Thank you again for your patience while we worked through this issue.

Read the full incident report →

Minor July 8, 2025

Clover is experiencing an issue with transactions showing on the Merchant Dashboard

Detected by Pingoru: Jul 08, 2025, 05:41 PM UTC
Resolved: Jul 08, 2025, 07:48 PM UTC
Duration: 2h 6m

Affected: Dashboard

Timeline · 3 updates

investigating Jul 08, 2025, 05:41 PM UTC

We're investigating an issue impacting Clover merchants in the EU. Transactions are processing successfully, but are delayed in appearing on your Merchant Dashboard. Additionally, refunds are unsuccessful and will need to be attempted again later. Our team is actively working on a resolution. We appreciate your patience and will provide an update in 30 minutes.
investigating Jul 08, 2025, 06:26 PM UTC

We continue to investigate the issue and appreciate your patience.
resolved Jul 08, 2025, 07:48 PM UTC

The issue has been resolved, and all Clover systems are working as expected. If you need further assistance, please contact Clover support. Thank you again for your patience while we worked through this issue.

Read the full incident report →