Cloudways experienced a notice incident on July 23, 2026, lasting 13h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 23, 2026, 05:34 PM UTC
We are aware that https://feedback.cloudways.com/ is currently inaccessible for our users. Our engineering team is actively investigating the issue and working to restore access as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work to resolve this issue. Further updates will be shared as soon as more information becomes available.
- monitoring Jul 24, 2026, 06:36 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2026, 06:36 AM UTC
This incident has been resolved.