CloudSigma experienced a minor incident on April 27, 2026 affecting Riyadh Cloud, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 27, 2026, 09:35 AM UTC
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience interruptions and VMs going in and out of availability. Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
- investigating Apr 27, 2026, 11:35 AM UTC
CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability. If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
- resolved Apr 27, 2026, 11:55 AM UTC
This incident has been resolved.