CloudSigma incident

[MNL] Web VNC unavailable

Resolved after 1 day 6 hours, affecting Manila Cloud, on June 14, 2026.

resolved Jun 15, 2026, 07:07 PM UTC

CloudSigma would like to inform you that the WebVNC feature for the WebApp in our Manila cloud location has been restored. Our administrators have resolved the issue, and the service is now operating normally. We apologize for any inconvenience caused and thank you for your patience and understanding.

Started
Jun 14, 2026, 12:41 PM UTC
Resolved
Jun 15, 2026, 07:07 PM UTC
Duration
1d 6h
Detected by Pingoru
Jun 14, 2026, 12:41 PM UTC

Affected components

Manila Cloud

Update timeline

  1. investigating Jun 14, 2026, 12:41 PM UTC

    CloudSigma would like to inform you that the WebVNC feature through the "Display VNC" button in the CloudSigma WebApp in Manila 1 cloud is location is unavailabe. VNC is still usable via the "VNC URL" feature with 3rd party clients. Our team is actively investigating the matter. Thank you for your patience and understanding.

  2. resolved Jun 15, 2026, 07:07 PM UTC

    CloudSigma would like to inform you that the WebVNC feature for the WebApp in our Manila cloud location has been restored. Our administrators have resolved the issue, and the service is now operating normally. We apologize for any inconvenience caused and thank you for your patience and understanding.

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