CloudSigma incident

[RUH] Degraded Network Performance

Resolved after 4 hours 34 minutes, affecting Riyadh Cloud, on May 24, 2026.

resolved May 24, 2026, 05:19 PM UTC

CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved. Our team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.

Started
May 24, 2026, 12:44 PM UTC
Resolved
May 24, 2026, 05:19 PM UTC
Duration
4h 34m
Detected by Pingoru
May 24, 2026, 12:44 PM UTC

Affected components

Riyadh Cloud

Update timeline

  1. investigating May 24, 2026, 12:44 PM UTC

    We would like to inform you that a network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss. We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.

  2. resolved May 24, 2026, 05:19 PM UTC

    CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved. Our team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.

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