CloudSigma experienced a minor incident on May 24, 2026 affecting Riyadh Cloud, lasting 4h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2026, 12:44 PM UTC
We would like to inform you that a network issue in our Riyadh cloud location has reoccurred. This is currently resulting in degraded performance and packet loss. We sincerely apologise for the inconvenience. Our team is actively investigating the issue and taking steps to restore full functionality as quickly as possible.
- resolved May 24, 2026, 05:19 PM UTC
CloudSigma would like to inform you that the network issue affecting our Riyadh cloud location has been resolved. Our team will continue to monitor the environment to ensure ongoing stability. We sincerely apologise for the inconvenience caused and thank you for your patience.