CloudSigma experienced a minor incident on May 17, 2026 affecting Monterrey Cloud, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 17, 2026, 05:28 PM UTC
CloudSigma would like to inform you that we are currently experiencing an issue affecting some of our vhosts in the Monterrey cloud location. Our team is actively working to restore the affected hosts as quickly as possible. We will continue to provide updates as more information becomes available.
- monitoring May 17, 2026, 07:38 PM UTC
CloudSigma would like to inform you that the affected hosts in the Monterrey cloud location are operational. Our team continues to monitor and review the environment to ensure platform stability following the incident. We will provide further updates if additional information becomes available.
- resolved May 17, 2026, 09:01 PM UTC
CloudSigma would like to inform you that the affected vhosts in the Monterrey cloud location are operational and stable. We apologize for any inconvenience caused.