CloudSigma experienced a major incident on September 24, 2026 affecting Manila Cloud, lasting 8h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2026, 04:51 PM UTC
Cloudsigma would like to inform you that we are currently experiencing network connectivity issues affecting our Manila location. As a result, WebApp and virtual machines within this network may be intermittently unreachable. Our teams are actively working on mitigation measures to restore normal service. We will continue to monitor the situation closely and provide updates as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.
- investigating Sep 25, 2026, 12:06 AM UTC
Cloudsigma would like to inform you that the network connectivity issues affecting the Manila location are still ongoing, and the incident remains under investigation. We continue to monitor the situation and will provide further information as soon as additional details become available. We apologize for the continued disruption and appreciate your patience and understanding.
- resolved Sep 25, 2026, 01:34 AM UTC
Cloudsigma would like to inform you that the network connectivity issue affecting the Manila location has been resolved, and affected services are now operating normally. We will continue to monitor the environment to ensure stability. We apologize for the disruption and appreciate your patience and understanding.